How to set up multi-factor authentication and security questions in order to reset your password in MyApps Portal

Question
How do I set up multi-factor authentication & security questions?
Answer

To self-register for password reset options, perform the following tasks.

Login to https://myapps.microsoft.com and follow the instructions from the below screenshots:

 

Select the tile "Setup Multi-factor Methods and..."

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Select "Add sign-in method"

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Security Methods Description
Authenticator app

Microsoft Authenticator supports cert-based authentication by issuing a certificate on your device. This will let your organization know that the sign-in request is coming from a trusted device and help you seamlessly and securely access additional Microsoft apps and services without needing to log into each.

 

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Phone
Set up a phone call or text message code as your verification method
Alternate Phone Set up another phone line to call or text message code as your verification method
Email
Set up a personal (non-yccd) email address as your verification method
Security Questions
Set up security questions as your verification method
Office Phone Set up an office phone call as your verification method

Choose a method, for instance: "Security questions"

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Select and answer the questions and then click "Done"

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A message will appear after its successfully registered.

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Select "Add sign-in method" again to set up the second method, for instance: "Email"

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After clicking “Email”, then you will be asked to input your personal, NON-YCCD email address, then Click “Next”.

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A code will be sent to your personal email address that you just typed in.
Type in the code and click “Next”.

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Select "Add sign-in method" again to set up the third method, for instance: "Phone"

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After you input your phone number and select “text me a code” or “call me”, you will receive a code via voice or text.

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After receiving the code and entering it into the “enter code” area, click “next”.

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Once you've followed these screenshots, you should be all set!  You should now be able to change your own password.

If you have any questions, 

Please call the help desk (530.741.6981) during office hours (8-5 | M-F).

Additional Resources
How to Reset [Portal/Office365] Password
Logging In - Access to YCCD Online Systems
How to register security methods to allow self service of password reset

Details

Article ID: 157428
Created
Fri 8/11/23 12:02 PM
Modified
Mon 10/9/23 2:52 PM