How to register security methods to allow self service of password reset


How do I register security methods to allow self service password reset?


To reset your password yourself, you must first be enrolled in Microsoft Multi-factor Authentication.

How do I enroll in multi-factor authentication?

Please visit and type in your YCCD email address and click “Next”.

Uploaded Image (Thumbnail)

 Type in your YCCD portal / email password and click “Sign in”.

Uploaded Image (Thumbnail)

Click “Don’t show this again” and click “Yes” if you would like to reduce the number of times you have to sign in.

Uploaded Image (Thumbnail)

Click “Next” if you see the following screen:

Uploaded Image (Thumbnail)

Set up Multi-factor Authentication

Click on “I want to set up a different method” and select “Phone” or “Email”

Uploaded Image (Thumbnail)Uploaded Image (Thumbnail)

If you select phone method, you should see the following page:

Uploaded Image (Thumbnail)

After you input your phone number and select “text me a code” or “call me”, you will receive a code via voice or text.

Uploaded Image (Thumbnail)

After receiving the code and entering it into the “enter code” area, click “next”.
You should now see the following screen, where you will click “I want to set up a different method”.  

Uploaded Image (Thumbnail)

After clicking “Email”, then you will be asked to input your personal, NON-YCCD email address.  Click “Next”.

Uploaded Image (Thumbnail)
A code will be sent to your personal email address that you just typed in.  Type in the code and click “Next”.

Uploaded Image (Thumbnail)

You’re all done!

You should now see this screen:

Uploaded Image (Thumbnail)

If you would like to add the Microsoft authenticator or other authenticator app to your account, then follow the steps below:

For adding the Microsoft Authenticator, download the app from the Apple App Store (for Apple iPhone) or Google Play Store (For Android phones).

After installing the Authenticator on your phone, Click “next”.

Uploaded Image (Thumbnail)

Click “Next” to go to the next page. 

Uploaded Image (Thumbnail)

Then open your authenticator app on your phone, and scan the QR code below and then Click “Next”.

Uploaded Image (Thumbnail)

The authenticator app should successfully add your work or school account without requiring any additional information from you.  Approve the notification in the Microsoft Authenticator app, and then select Next

Uploaded Image (Thumbnail)

Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.

Uploaded Image (Thumbnail)


You can reset your password @ 

If you receive an error or cannot get into your account, please call the help desk (530.741.6981) during office hours (8-5 | M-F) so we can verify your identity and reset your password if necessary.



Additional Resources
Logging In - Access to YCCD Online Systems
0% helpful - 1 review


Article ID: 127554
Mon 2/8/21 3:47 PM
Thu 9/21/23 3:43 PM

Related Articles (2)

Review this article for information on how to retrieve your YCCD password .
Instructions for logging in through single sign on ( for access to systems like Canvas, Office 365 and Self Service.