How to add/update Multi-Factor Authentication (MFA) methods on Microsoft Account

Summary

Information on resetting or changing your YCCD login password.

Body

Question

How do I add/update Multi-Factor Authentication (MFA) methods on my Microsoft Account?

Answer

To add/edit your MFA methods follow the below steps.

Setting up MFA for First-Time Use

STEP 1 - Log in to My Apps Portal

Please visit https://myapps.microsoft.com, type in your YCCD email address, and click Next.

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 Type in your YCCD email password and click Sign in.

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Click Don’t show this again and click Yes if you would like to reduce the number of times you have to sign in.

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STEP 2 - Set up Multi-factor Authentication Methods (MFA)

Click Next if you see the following screen:

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Click on I want to set up a different method and select Phone

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STEP 2a - Phone Method - REQUIRED FOR MFA AND TO RESET YOUR PASSWORD

If you select the PHONE method, you should see the following page:

After you input your phone number and select Text me a code or Call me, you will receive a code via text or voice.

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After receiving the code and entering it into the Enter code area, click Next.

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Click on Done on the following page

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STEP 2b - Email Method - ONLY REQUIRED FOR PASSWORD RESETS

If you select the EMAIL method, please follow the below steps:
You should now see the following screen, where you will click I want to set up a different method.  

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After clicking Email, you will be asked to input your personal email address (NON-YCCD email).  Click Next.

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A code will be sent to your personal email address.  Type in the code and click Next.

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Click on Done on the following page

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You’re all done!

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OPTIONALLY REQUIRED FOR MFA AND TO RESET YOUR PASSWORD:

If you would like to use the Microsoft Authenticator or other Authenticator app as a MFA method, then follow the steps below:

Download the Microsoft Authenticator app from the Apple App Store (for Apple iPhone) or Google Play Store (For Android phones).

After installing the app on your phone, Click Next.

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Click Next to go to the next page. 

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Open your authenticator app on your phone, scan the QR code below, and then Click Next.

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The authenticator app should successfully add your work or school account without requiring any additional information from you.  Approve the notification in the Microsoft Authenticator app, and then select Next

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Your security info is updated to use the Microsoft Authenticator app by default to verify your identity when using two-step verification or password reset.

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Add/Edit MFA Methods (for already enrolled users)

Select the tile Setup Multi-factor Methods and...

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Select Add sign-in method

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Choose a method from the drop-down list for instance: Phone

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After you input your phone number and select Text me a code or Call me, you will receive a code via voice or text.

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After receiving the code and entering it into the “enter code” area, click next.

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A message will appear after it is successfully registered.

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Additional Information:

You can reset your password @ https://passwordreset.microsoftonline.com/ 

If you receive an error or cannot get into your account, please call the help desk (530.741.6981) during office hours (8-5 | M-F) so we can verify your identity and reset your password if necessary.

Additional Resources
Logging In - Access to YCCD Online Systems

Details

Details

Article ID: 127554
Created
Mon 2/8/21 6:47 PM
Modified
Tue 9/3/24 7:04 PM

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