Please note that the following password complexity is required:
Minimum 14 characters long
Uppercase letters
Lowercase letters
Base 10 digits (0 through 9).
Non-alphanumeric characters (special characters):
'-!"#$%&()*,./:;?@[]^_`{|}~+<=>
*If you have not yet registered for Multi-Factor Authentication, you will need to before being able to reset your password. Please refer to the following knowledge base article: How to add/update Multi-Factor Authentication (MFA) methods on Microsoft Account