Overview
This article guides YCCD faculty and staff through the process of requesting new software and renewing software requests. All requests must be submitted through the official channels and accompanied by the required documentation.
1. Review the Instructions (PDF)
Please refer to the Information and Communication Technology (ICT) Request Instructions for step-by-step guidance, eligibility criteria, and a complete checklist of fields and required attachments:
https://www.yccd.edu/wp-content/uploads/2022/08/YCCD-ICT-Request-Form-Instructions.pdf
These instructions walk you through:
- The purpose of the ICT request process
- Required documentation
- Approval workflow
- Accessibility compliance requirements
2. Complete & Submit the Online Request Form
Once you’ve reviewed the instructions, complete the digital request form:
Information & Communication Technology Request Form:
https://www.cognitoforms.com/YCCD1/InformationAndCommunicationTechnologyRequestForm
You’ll need to provide:
- Software name and vendor
- Indicate whether this is a new purchase, renewal, or upgrade.
- Provide project details: tools requested, justification, cost, funding source, timeline, etc.
- Department and contact information
- Upload required documentation directly into the form.
3. Upload Accessibility Documentation
To comply with Section 508 and WCAG standards, you must upload the following documents:
A. VPAT (Voluntary Product Accessibility Template)
- Required for every software request.
- Confirms that the product meets accessibility standards such as WCAG 2.1 and Section 508 compliance.
- Upload a completed VPAT (from vendor or internal) to show how your software meets accessibility criteria.
B. EEAAP (Equally Effective Alternate Access Plan)
- Required if the software does not fully meet accessibility standards
- Outlines how the department/DSPS will provide alternate access
- Upload the completed EEAAP form to ensure proper internal tracking and approval.
- To access the EEAAP form: click here
- Please review the example EEAAP attached.
These documents should be uploaded directly within the ICT Request Form.
5. Tracking and Communication
After submission, you’ll receive a confirmation email. For ICT request updates, contact the IT User Support Services:
- Faculty & Staff: 530-491-5718
- Email: helpdesk@yccd.edu
Tips for a Smooth Submission
- Start early: Accessibility reviews and approvals may take time.
- Contact vendors: Request the latest VPAT documentation in advance.
- Coordinate with your department: Ensure budget and licensing details are accurate.
- Follow up: After submission, monitor your email for approval updates or requests for additional information.
- Accessibility: For accessibility guidance or creating accessible documents, refer to the Accessibility Resources page: https://www.section508.gov/sell/acr/. If the software is for student use, work with your college DSPS office for assistance.