How do I reset passwords and MFA methods via mystaff.microsoft.com?

How do I reset passwords and MFA methods via mystaff.microsoft.com?

Introduction

My Staff is a powerful tool that allows the delegation of specific user management tasks to Student Services staff. This helps these individuals access student accounts quickly and efficiently without needing Help Desk support.

Accessing MyStaff

To access My Staff, follow these steps:

1. Navigate to mystaff.microsoft.com and sign in with your YCCD credentials if prompted
2. Select YCCD Students to modify a student account
    

Resetting User Passwords and Modifying Phone Numbers

Reset a User Password 

1. Select the user's profile
2. Click on Reset Password and follow the prompts

Add or Edit a Phone Number for Multi-Factor Authentication (MFA)

1. Select the user's profile
2. Click Add phone number or Edit phone number
3. Enter the phone number and click Save

Remove a Phone Number

1. Select the account's profile
2. Click Remove phone number
3. Confirm the deletion
   
    

Need further assistance? 

• Visit other knowledge base articles - Information Technology Knowledge Base Articles
• Email helpdesk@yccd.edu
• Call us at 530-741-6981