How to Solve Common Web Browser Issues (Updating, Clearing Cache & Other Site Data)

Fixing Browser Issues

If you experience browser-related problems, try these two steps:

✅ Step 1: Clear Your Browser Cache and History
✅ Step 2: Update Your Browser

Clear Cache and Browsing History

Google Chrome

  1. Open Chrome and click the three vertical dots (top-right corner).
  2. Select Settings.
  3. In the left menu, click Privacy and Security.
  4. Click Clear browsing data.
  5. Under Time range, select All time.
  6. Check all relevant boxes (for a full reset, select all).
  7. Click Clear data.
  8. Close all Chrome windows and restart the browser.

Microsoft Edge

  1. Open Edge and click the three horizontal dots (top-right corner).
  2. Select Settings.
  3. In the left menu, click Privacy, search, and services.
  4. Under Clear browsing data, click Choose what to clear.
  5. Under Time range, select All time.
  6. Check all relevant boxes (recommended: Browsing history, Cookies and other site data, Cached images and files).
  7. Click Clear now.
  8. Close all Edge windows and restart the browser.

Update Your Browser

Google Chrome

  1. Open Chrome and click the three vertical dots (top-right corner).
  2. Select Settings.
  3. Click About Chrome (bottom of the menu).
  4. Chrome will check for updates automatically.
    • If an update is available, it will install automatically.
    • You may need to relaunch Chrome after the update.
    • If on a metered network, enable downloads over metered connections.

Microsoft Edge

  1. Open Edge and click the three horizontal dots (top-right corner).
  2. Select Settings.
  3. Click About Microsoft Edge (left menu).
  4. Edge will check for updates automatically.
    • If an update is available, it will install automatically.
    • You may need to relaunch Edge after the update.
    • If on a metered network, enable downloads over metered connections.

✅ Tip: Keeping your browser updated and clearing cache regularly helps improve performance and security.

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