🗂️ Overview
Who is this for?
Follow these instructions to sign in to a Poly VVX 250 phone that has already been configured for Microsoft Teams.
☑️ Before you begin
You will need:
- A Poly VVX 250 phone connected to the network
- Your YCCD Microsoft 365 email address and password
- Access to your multifactor authentication method
- A computer, tablet, or mobile device with a web browser
Instructions
Step 1
Select Sign In on the Phone
On the Poly VVX 250, press the soft key directly below Sign In.
The phone will request a temporary pairing code from Microsoft Teams.

Step 2
Step 3
Enter the Pairing Code
Enter the pairing code displayed on the Poly VVX 250, and then select Next.
The pairing code is temporary. Be sure to enter the current code displayed on the phone.

Step 4
Sign In to Your YCCD Account
Enter your YCCD work email address and password.
Complete multifactor authentication if prompted. Only approve an authentication request that you initiated.

Step 5
After authentication succeeds, leave the phone connected while it completes the sign-in and configuration process.
The phone may restart during this process. When your name or assigned phone information appears on the screen, the phone is ready to make and receive calls.

✅ Expected Result You should now be able to use your phone.
💡 Tips/Troubleshooting
If the sign-in process does not complete:
- Confirm that the pairing code was entered exactly as displayed.
- If the code has expired, request a new pairing code from the phone.
- Try signing in to the Microsoft Teams desktop or web application with the same account to confirm that your credentials work.
- Restart the phone and repeat the sign-in process.
- If the phone still does not sign in, contact the YCCD IT Help Desk.
🆘 Still Need Help?
Submit a Help Desk ticket via
help.yccd.edu or call 530.491.5718 (Staff)