Sign In to Microsoft Teams on a Poly VVX 250 Phone

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🗂️ Overview

Who is this for?

  • IT Help Desk employees

Follow these instructions to sign in to a Poly VVX 250 phone that has already been configured for Microsoft Teams.


☑️ Before you begin

You will need:

  • A Poly VVX 250 phone connected to the network
  • Your YCCD Microsoft 365 email address and password
  • Access to your multifactor authentication method
  • A computer, tablet, or mobile device with a web browser

Instructions

Step 1

Select Sign In on the Phone

On the Poly VVX 250, press the soft key directly below Sign In.

The phone will request a temporary pairing code from Microsoft Teams. 

Step 2

Open the Microsoft Device Login Page

On a computer or mobile device, open a web browser and go to the Microsoft device login page

Step 3

Enter the Pairing Code

Enter the pairing code displayed on the Poly VVX 250, and then select Next.

The pairing code is temporary. Be sure to enter the current code displayed on the phone.

Step 4

Sign In to Your YCCD Account

Enter your YCCD work email address and password.

Complete multifactor authentication if prompted. Only approve an authentication request that you initiated.

Step 5

After authentication succeeds, leave the phone connected while it completes the sign-in and configuration process.

The phone may restart during this process. When your name or assigned phone information appears on the screen, the phone is ready to make and receive calls.

 
✅ Expected Result You should now be able to use your phone.

💡 Tips/Troubleshooting

If the sign-in process does not complete:

  1. Confirm that the pairing code was entered exactly as displayed.
  2. If the code has expired, request a new pairing code from the phone.
  3. Try signing in to the Microsoft Teams desktop or web application with the same account to confirm that your credentials work.
  4. Restart the phone and repeat the sign-in process.
  5. If the phone still does not sign in, contact the YCCD IT Help Desk.

🆘 Still Need Help?
Submit a Help Desk ticket via help.yccd.edu or call 530.491.5718 (Staff)

Details

Details

Article ID: 174881
Created
Mon 9/28/26 11:20 AM
Modified
Wed 10/7/26 6:42 PM