To add your MFA methods, follow the steps below.
STEP 1 - Log in to My Apps Portal
Please visit https://myapps.microsoft.com, type in your YCCD email address, and click Next.
Type in your YCCD email password and click Sign in.
Click Don’t show this again and click Yes if you would like to reduce the number of times you have to sign in.
STEP 2 - Set up Multi-factor Authentication Methods (MFA)
Click Next if you see the following screen:
Download the Microsoft Authenticator app from the Apple App Store (for Apple iPhone) or Google Play Store (For Android phones).
After installing the app on your phone, click Next.
Click Next to go to the next page.
Open your authenticator app on your phone, scan the QR code below, and then click Next.
The authenticator app should successfully add your work or school account without requiring any additional information from you. Approve the notification in the Microsoft Authenticator app, and then select Next.
Your security info is updated to use the Microsoft Authenticator app by default for two-step verification or password resets.
STEP 2a - Email Method - ONLY USED FOR PASSWORD RESETS
If you select the EMAIL method, please follow the steps below:
You should now see the following screen, where you will click I want to set up a different method.
After clicking Email, you will be asked to input your personal email address (NON-YCCD email). Click Next.
A code will be sent to your personal email address. Type in the code and click Next.
Click on Done on the following page
You’re all done!
Additional Information:
You can reset your password @ https://passwordreset.microsoftonline.com/
If you encounter an error or cannot access your account, please call the help desk at (530-741-6981) during office hours (8-5 | M-F) so we can verify your identity and, if necessary, reset your password.
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