External email message received

Question
What does external message mean in my YCCD outlook account
Answer

Office 365 Outlook application will display "External" in the message heading when your YCCD email account receives a message from a email address outside the YCCD email address. This "External" message is available on the Web and mobile version of Outlook.

Please review sending name after the "External" message before opening the email or selecting any links within the email. 

Below are sample images of the "External" message.

image of external message in web-based O365 Outlook

Mobile Device - IPhone

image of external message on IPhone

Mobile Device - Android

Image of external message on Android phone

Identification of external sender displayed on your mobile device

Image of description of sender in the External message

Please review other Security Knowledge Base Articles listed in the Additional Resources below.

You can find additional Security Articles at this link, Information Security

Need further assistance? 

Additional Resources

Email Security

Email Encryption

Online Security

Online Security

 

Details

Article ID: 130848
Created
Thu 3/25/21 10:23 AM
Modified
Thu 3/25/21 10:53 AM