Enabling Mobile Authenticator

Question
How do enable Mobile Authenticator to reset my YCCD password?
Answer

Enabling Mobile Authenticator

  • Select edit profile from ID# top right corner of YCCD single sign-on portal

edit profile

  • Select Mobile Authenticator

Image of window for mobile authenticator enrollment

  • Select your phone type and continue

Image of phone type

  • Download and install the ‘Google Authenticator’ or PortalGuard Password Reset" app on your mobile phone.
  • Next, open the ‘Google Authenticator’ app.
    • The app may prompt for your permission to access to phone’s camera; allow it.
  • Now point your phone’s camera towards your computer screen allowing it read the QR code on your computer screen
    • Once your phone reads the QR code it will generate passcode
      • enter that code on your computer in the ‘One Time Passcode’ field and click on the ‘Continue’ button

Image of QR code

From your mobile phone:

  •  
  • You are all done. Click ‘Continue logging in’ (see ‘Figure 11’ below) and you’ll be logged in.

Image of window to continue logging ine

  • You are all done. Click ‘Continue logging in and you’ll be logged in.
  • Note – From this point forward, when you log in to YCCD Login, you will be prompted to enter ‘One Time Passcode’ which you would obtain from the ‘Google Authenticator’ app on your mobile phone.

If you have issues or questions please contact helpdesk@yccd.edu or call 530-741-6981.

Additional Resources

Other YCCD Log-In Steps

Details

Article ID: 126743
Created
Thu 1/28/21 3:15 PM
Modified
Sat 11/27/21 9:10 AM