Enrolling your mobile phone to reset your password

Answer

Enrolling your mobile phone will list your phone as a trusted device for your account, which YCCD Login servers can use to send you secret passcodes as text messages or voice calls that will allow you to reset your password.

The passcodes can also be used in addition to your password for added security measure such as ‘Multi-Factor Authentication’.

Select Registered Phones in your Edit Profile screen

• To enroll your phone, enter your number in the Phone Number field and press the ‘Continue’ button

• To complete the enrollment process, enter the ‘One-Time Passcode’ that you received on your mobile phone via text message and then click on the ‘Continue’ button.

Your mobile device has been enabled.

Other YCCD Log-In Steps

• Log In Challenge Answers
  • Instruction article link - YCCD Log In Challenge Answers
• Alternative Email Address
  • Instruction article link - Enrolling your personal email address
• Enabling Google Authenticator on your Mobile Device
  • Instruction article link - Enabling Google Authenticator